Help Centre

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Do you offer business interruption cover?
Yes, we do. You are covered for the financial loss you may suffer as a result of interruption to your business at the insured premises following material damage subject to conditions specified in your policy wording and schedule.

Hospitality Insurance

Will my guests' property be covered?
We understand that in the hospitality industry, you have an interest in the security of your guests' belongings. Your interest is ours so YES, we cover this! Please check the wording and schedule as there are limits and conditions that apply to this cover.
Will I be covered when my guests are injured on my premises?
Yes, you will. We will cover you for damages which you are legally liable for, if a guest is injured on the premises.
What is Hospitality insurance?
Hospitality insurance is specialised cover for your guesthouse, bed and breakfast, game lodge or restaurant.
Will I be covered for losses suffered due to guests leaving without settling their account?
Yes, you will. Our Money section provides a bilking extension. You will be covered for financial loss suffered as a result of guests who booked in but disappeared without settling their account for services during the period of their stay at your insured premises.

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