Insurance provides financial protection in the event of unexpected loss or damage, offering you peace of mind and the ability to recover from potential hardships.

Whether you have a Pet, Motor, or Household policy, the easiest way to submit a claim is on your Manage Portal. If you have a business policy, you can get in touch with your dedicated consultant who can guide you to submit a claim. If you have any trouble, you can call 0861 368 7873 or e-mail u2us@dotsure.co.za.

You can make changes to both your policy and personal details on your Pet, Car, or Household policy any time on your Manage Portal. You'll be prompted to login with your ID number, and you will need to enter the OTP that we send to the phone number on your policy. If you have a business policy, you can amend your details by getting in touch with your dedicated consultant. Alternatively, you can call us on 0861 368 7873, or e-mail u2us@dotsure.co.za and one of our friendly consultants will gladly assist you.